Shipping Policy  

Delivery Areas  

• We currently provide shipping services within Jafrabad, Amreli, and surrounding areas in Gujarat

• For areas outside our primary service region, please contact our customer service for availability

Shipping Timeline  

• Local Delivery (within Jafrabad): 24-48 hours

• Nearby Areas (within Amreli district): 2-3 business days

• Other Areas in Gujarat: 3-5 business days

Shipping Charges  

• Free delivery within Jafrabad city limits on orders above ₹1000

• Standard delivery charges apply based on:

• • Distance from our store

  • Package weight and dimensions

  • Order value

Order Tracking  

• Order confirmation will be sent via email/SMS

• Tracking details will be provided for applicable shipments

• Customer support available for shipping-related queries

Shipping Restrictions  

• Certain items (like batteries, heavy equipment) may have special shipping requirements

• Some products may be available for in-store pickup only

• Installation services are subject to separate scheduling

Cancellation Policy  

Order Cancellation  

• Orders can be cancelled before shipping/dispatch

• Cancellation requests must be made through:

• • Phone: [Your Number]

  • Email: [Your Email]

  • Website contact form

Cancellation Timeline  

• Regular Orders:

• • Can be cancelled within 24 hours of placing the order

  • Full refund provided for eligible cancellations

• Custom Orders:

• • May have restricted cancellation options

  • Subject to work progress and material procurement

Service Appointment Cancellation  

• 24-hour notice required for service appointment cancellation

• Late cancellations may incur a nominal fee

• Emergency cases will be considered on a case-by-case basis

Refund Process  

• Refunds for cancelled orders will be processed within 5-7 business days

• Refund method will match the original payment method

• Processing fees may be deducted where applicable

Non-Cancellable Items  

• Customized products

• Opened software or digital products

• Special order items

• Items marked as non-returnable

Installation Service Cancellation  

• Installation services can be rescheduled with 24-hour notice

• Cancellation charges may apply for:

• • Same-day cancellations

  • No-shows

  • Late cancellations